TACRFT Resolved

Crossword Puzzle

An online crossword puzzle with 15 words. Play it free at AgileCrosswords.com.

Clues

Offered to determine if customer�s issues were addressed
Reaching out to management for assistance
Build loyal customer_____________.
Customer�s_____________.
Our aim is to provide an _____________ customer experience on every call.
Accepting responsibility for finding a resolution
Customers need to be provided with this to make the best selection
This should be provided before closing the call to ensure the customer knows what steps you took
Used to express ownership
Key to identifying multiple customer issues
Measures customer perspective on resolution
TACRFT Resolved promotes _____________ and reduces churn.
PCN is a value-added step in increasing_____________.
E-mail confirmation of transactions completed during a call
Acronym for Play it Where it Lands