Operations Management - Week 7

An online crossword puzzle with 20 words. Play it free at AgileCrosswords.com.

Clues

• a way to continuously improve the quality of a products quality thru till the customer�s satisfactio
• gathers data to help internal and external customers to achieve desired goals
• domination of market due to continuous improvements, innovations, and exemplary customer service
• an organization�s plan to define its mission, strategies, directions, & direct energy & resources
• a strategic plan that protects the organization from the serious adverse effects from catastrophes
• � is performed to estimate the quality of the department or the organization�s operations
• helps a business to comprehend how they compare against competitors
• when an organization chooses to contract their internal business tasks to a third party administrato
• a network of people, processes, activities, resources, & information involved in moving a product
• a sequence of connected steps
• means change or improvement
• is designed to oversee, control, & focus on productions & administration of goods & services & bsns
• a flow chart or other visual method to show the structure and flow of an organization�s workflow
• represents the scope of the organization�s project
• a process to ensure standards are met and maintained in the goods and services produced
• through experience and research, best practices is a method that shows coveted results
• the mean of an organization�s efficiency
• planning process that helps mgmt use historical data to determine how to allocate funds or employees
• a tool or strategy to improve an organization�s process and to measure quality
• a process used by organizations to retrieve defective goods and provide compensation in its place

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