Customer service week

CSA 2020 Crorss word

An online crossword puzzle with 20 words. Play it free at AgileCrosswords.com.

Clues

Customer complaints should be seen as _____ to improve service.
Recognize with gratitude; be grateful for
A positive one will make your day better.
Another word for "internal customer" is _____.
Capable of or responsive to change
understanding and identifying with your customers' feelings is called
Work done by one person or group that benefits another
Your most important communication tool when you're on the phone is your
Treat each customer as if they're the _____ one you'll deal with that day.
Transmit Informtion
give help or be of service
The most important customer service skill is _____.
Good Attitude
You start each call with a friendly _____.
Someone who pays for goods or services
Working Together
This word should be removed from your customer service vocabulary and replaced with "situation".
Hear with Intentions
Customers who have their complaints satisfactorily resolved tell an average of how many people?
With angry customers, it's important to let them do this,