CS IDIQ

Crossword Puzzle

An online crossword puzzle with 11 words. Play it free at AgileCrosswords.com.

Clues

Customer complaints should be seen as _______ to improve service.
Understanding and identifying with your customer's feelings is called ___________.
Your most important communication tool when you are on the phone is your _________.
It is important to let angry customers __________.
Customers who have their complaints satisfactorily resolved tell an average of how many people?
The most important customer service skill is ____________.
Another word for "internal customer"
What you start each call with.
A positive one will make your day better.
Remove this word from your vocabulary and replace it with "Situation".
Treat each customer as if they are the __________ only.