BT QUIZ

An online crossword puzzle with 20 words. Play it free at AgileCrosswords.com.

Clues

24 HOUR TURN AROUND TIME FOR THIS ANCILLARY PRODUCT
PUSH THIS PRODUCT. NO HOLD TIMES!
THIS AREA COMPLETES ALL POST CALL PRODUCTS
A NAME OF THE PEOPLE WE SERVE
DICRIPTION WORD FOR WHAT ALL NEW CUSTOMERS DO WHEN THEY FIRST COME ON BOARD
YOU SHOULD DO THIS WHILE YOUR TALKING ON THE PHONE
THIS IS OUR SCHEDULING SYSTEM
A LEADING HEALTHCARE COMPANY THAT LAUNCHED WITH BT IN AUGUST 7TH
THIS CUSTOMER UTILIZES VOTING AND POLLING FOR THE MAJORITY OF THEIR BOOKED CALLS
THE PURPOSE OF ACHIEVED GLOBAL TRAINING WAS TO INCREASE EVERYONES
YOUR TEAM MANAGER IS REQUIRED TO GIVE EACH OF YOU 6 OF THESE PER QUATER
THIS CLIENT DOES A LOT OF WEBCAST CALLS
THIS IS THE PLACE THAT ALL OF OUR CALLS HAPPEN ON
IF A CUSTOMER WANTS TO LISTEN TO A PAST CALL, THEY WOULD DIAL INTO A
THIS SERVICE ALLOWS THE CUSTOMER TO SEE HOW MANY PEOPLE ARE REGISTERED TO JOIN THEIR CALL
PEOPLE DIALING INTO THE HELP DESK MAY HAVE TO WAIT IN A _______ BEFORE BEING ANSWERED
WHEN SOMEONE CALLS INTO THE BRIDGE, WE KNOW BECASUE OF THE _________ IN QUEUE
THIS IS USED DAILY IN EVENT TO KNOW WHAT CALLS ARE TAKING PLACE.
THIS SYSTEM IS A POINT OF REFERENCE FOR ALL QUESTIONS REGARDING A SPECIFIC CLIENT
CLIENTS ARE ABLE TO SEND AND EMAIL INTO THIS LOCATION TO REQUEST A CALL TO BE SCHEDULED